Best Customer Journey Newsletters in 2026

NewsletterFIT tracks 3 newsletters that cover Customer journey as a primary topic, all with posts in the last 90 days. By publicly shown subscriber count, the largest are Next Big App (285K) and Work 2.0 (1K).

Updated Nov 7, 2026 · sorted by publicly shown subscribers · methodology

  1. 1
    Next Big App285K subscribers

    SubstackWeekly · last post 9 days ago

    From recent posts: Next Big App publishes business case studies on product design, AI ethics, and marketing strategy for professionals in tech and business. The publication mixes long-form analytical articles with specific industry…

    Likely audience: Startup founders

    Sponsors detected:

  2. 2
    Work 2.01K subscribers

    SubstackSeveral times a week · last post 3 days ago

    From recent posts: The article discusses OpenAI's new visual advertising format and expanded measurement capabilities within ChatGPT, arguing that AI is fundamentally reshaping the customer journey from a linear funnel to a conversational…

    Likely audience: Marketing professionals

  3. 3
    The Caveman's Survival Guide—

    SubstackMonthly or less · last post Aug 12, 2026

    Thoughts, musings and rants from a part-time design teacher and full-time brand guy.

    Likely audience: marketers

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