Customer service automation newsletters

NewsletterFIT tracks 4 newsletters that cover Customer service automation as a primary topic, 3 of them with posts in the last 90 days. By publicly shown subscriber count, the largest are Mercatinews (289K), The CyberFin Substack (19K) and Kneeling Bus (10K).

Updated Oct 30, 2026 · sorted by publicly shown subscribers · methodology

  1. 1
    Mercatinews 289K subscribers

    Substack Every two weeks · last post 17 days ago

    Likely audience: Marketing professionals

  2. 2
    The CyberFin Substack 19K subscribers

    Substack Every two weeks · last post 30 days ago

    Likely audience: Agency managers

  3. 3
    Kneeling Bus 10K subscribers

    Substack Monthly or less · last post 20 days ago

    Likely audience: New York City residents

  4. 4
    The FuturAI 3K subscribers

    Substack last post Feb 5, 2026

    Likely audience: Small business owners

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