The Reality of AI in CX

LinkedInnewsletter · by Kane Simms

The practical reality of applying AI in customer experience. A companion to The AI Ultimatum Substack.

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Audience
Not shown publicly
We show a dash rather than guess
Publishing
Every two weeks
5 posts indexed in the last 90 days
Last post
Oct 13, 2026
18 days ago
Likely audience
Conversation designers
Inferred from post content

The Reality of AI in CX is a LinkedIn newsletter by Kane Simms covering Conversational AI, AI Agents and UX Design. NewsletterFIT indexed 5 posts from it in the last 90 days, most recently on Oct 13, 2026.

Topics

Recent posts

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No sponsored posts detected in the last 180 days of indexed posts.

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Compiled from public pages · refreshed Nov 1, 2026 · How NewsletterFIT collects and labels data